Support Options

Product Support

• For support questions or bug reports concerning our products, please see the SourceGear Support Forum.
• The Support Forum provides a support community for SourceGear products. Members of this community assist each other with technical questions. SourceGear developers and technical support staff also give their time and expertise.

Customer Service Portal

SourceGear's Customer Service Portal is where you can:

• View your order history
• Purchase upgrades and additional licenses
• Check and update your SourceGear email preferences
• Redeem voucher codes and coupons

Contact Technical Support

• If you cannot find the information you need on this site, email us at support@sourcegear.com. Please tell us which product and version you are using. Provide a detailed description of the problem, including whether the problem has happened before and any steps you have already taken to try to resolve the issue.
• SourceGear Technical Support is also available by phone by calling 1-217-356-0105 x700. You can reach us weekdays from 8:30am to 4:30pm US Central Time. We want to make sure your product experience is a good one and will do what it takes to make that happen.