Vault : licensing FAQ

SourceGear Vault Licensing FAQs

How can I demo Vault?
First obtain a demo license at http://www.sourcegear.com/vault/demo.html. Once your demo license is emailed to you, install the Vault server. At the end of the installation, you will be taken to the Licenses web page. On this page, enter the demo license and click the Add button.

How can I get an extension on the 30 day demo?
Just ask us. Email sgstore@sourcegear.com and we'll be happy to help you.

How can I get a demo license for more than 10 users?
Just ask us. Email sgstore@sourcegear.com and we'll be happy to help you.

Not all of my demo licenses are being counted?
Only the first demo license is counted, so delete any demo licenses that you don't want to use. If you need more users for your demo, please contact us at sgstore@sourcegear.com. Remember to delete any expired licenses.

If permanent licenses exist on the server, all demo licenses are ignored. You can tell which licenses are demo licenses on the Licenses web page, because demo licenses have an expiration date.

I've completed my demo, and I love it. Where can I buy Vault?
To purchase a Vault license, go to https://csp.sourcegear.com/. Once your license has been emailed to you, input it in the Admin Web Client's licensing page. To bring up the Admin Web Client again, choose Start->Programs->SourceGear Vault->Admin Web Client on the server machine, or use a web client to browse to http://VAULTSERVER/VaultService/Admin. Once you've put your new permanent license in, remember to delete all demo licenses!

Upgrades

How do I upgrade my old Vault license to work with the newest version Vault?
You can upgrade to the newest version at https://csp.sourcegear.com/. After entering your information, copy the resulting license keys and paste them into the Vault Admin Web Client's License page. To bring up the Admin Web Client again, choose Start->Programs->SourceGear Vault->Admin Web Client on the server machine, or use a web client to browse to http://VAULTSERVER/VaultService/Admin.

The upgrade page tells me that "This serial number has already been upgraded." What can I do?
If you get this error, you will need to contact our sales department at sgstore@sourcegear.com in order to upgrade.